The goal of our training programs is to help your organization – and employees – see opportunity and seize value from the outside-in. Lauded as a thought leader in the practice of measuring and creating innovative brands and customer experiences, our training programs fuse strategy, creativity and innovation to help your team get smarter, faster and more demanding than your own clients.
MCorp’s fast-paced, outcome-oriented, and interactive workshops are designed along the lines of our methodology, proven to be highly effective at transforming customer experiences for organizations both large and small. But each workshop is customized to fit a particular client’s needs. Highly practical, they educate and challenge, while delivering immediate, actionable insights for your organization.
The world of customer experience is changing, and making sure you know how to keep up – and get ahead – is a personal mission for MCorp’s Michael Hinshaw and Bruce Kasanoff. Disruptive technologies are rapidly enabling customer expectations, and established companies are facing significant threats to their business. The frictions that ensue – around competitive, organizational, and product and service strategy – are many, but so are the opportunities. We help companies face the threats and give them the tools to harness them for their own good.