Case Studies

Solutions that span the breadth of our industry and functional expertise

Through MCorp’s client success stories, you can learn how we’ve worked with clients to achieve significant business results across their practice groups. To learn more about specific engagements, industry experience, or how MCorp can help you, please contact us.

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    Integrated Financial Services

    Rebranding across formerly siloed divisions increases employee engagement, drives cross-sell among units, greater revenues across business lines, and boosts loyalty by over 200%.

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    International Non-Profit

    Brand development and donor experience improvements helped to reposition this leading non-profit charity, driving awareness, loyalty and increased donations without impacting other donor activities.

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    Commercial Debt

    Focus on improving customer experience drives process efficiencies, greater customer repurchase and retention, and employee loyalty for this $30 billion commercial real estate lender.

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    Telecommunications

    Small-business customer experiences improve for Fortune 30 Telecom, while identifying and eliminating redundant Touchpoints saves over $573,000 in the first year.

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    Global Software Leader

    Customer Experience and Touchpoint Mapping® identify opportunities for process improvement, reduced cost, increased revenue, and stronger partner and customer relationships.