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Partnering and Licensing

For large companies, brand strategists and management consultancies interested in a structured, proven approach for measuring and improving brand and customer experience.

The MCorp Consulting framework for customer experience measurement, improvement and management—with a focus on mapping touchpoints that drive brand and experience—is a solid fit for organizations that have an ongoing need to improve customer experience and brand performance.

  • Large Companies: MCorp's Customer Experience Mapping framework is applicable to large enterprises with a multitude of business units, departments and even individual customer or client relationships that need improvement. Our approach makes improving customer experience both scalable and replicable across a business.
  • Brand Strategy and Design: If your firm sells brand strategy or design, Brand Mapping can quantify customer, employee and market perception, providing C-Suite executives with defensible metrics that support and inform a strategic point-of-view. Folding our work into your offerings could complement—and even help grow—your business.
  • Professional and Creative Services: For consulting firms that focus on customer or employee improvement, or that create marketing and advertising, our framework provides proven tools and methodologies that can identify new opportunities, delivering actionable insights to move your business, and your clients" businesses, forward.

Because potential partnerships and relationships take time to evolve, our preferred approach is to get to know each other by working together on a small engagement. In short, we're looking for the *right* partners, not just partners. If this sounds like a potential fit, please contact us to learn more and tell us about your offerings.


Consulting
and Research
Services
Touchpoint Mapping
Brand Mapping
Loyalty Mapping
Our approach
to improving
experience
Customer Experience Mapping
Touchpoint Metrics
Customer Relationship Lifecycle
Insights and Analytics
Issues we
address
Smart vs. Stupid
Customer Experience
Branding
Touchpoint Effectiveness
Customer Loyalty

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MCorp Consulting | San Francisco, Charlotte, Vancouver | Phone: 1-866-526-2655 Fax: 1-415-526-2650 | © 2012, All Rights Reserved
Touchpoint Mapping®, Touchpoint Metrics® and Loyalty Mapping® are registered trademarks of MCorp Consulting. Brand MappingSM and Customer Experience MappingSM are service marks.